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Frequently Asked Questions
System Requirements
Email Support: support@360training.com
Phone Support: 800-442-1149

If you chose to submit the form below, please click the 'Submit!' button once.
We will contact you once your trouble-ticket has been received and processed.

While you may use the minimal requirements shown below, we recommend using a
faster system and faster internet connection. Some courses may take time to download
on 56k modem. If your computer is not up to par, the local library should have on-site
computers available and connected to the internet free of charge.
- IBM PC Compatible Computer (minimum 200 MHz processor with 32MB RAM)
- Sound Card with speakers or headphones
- SVGA (800x600) video card, driver, and monitor
- Microsoft Windows 95/98/ME/NT/2000/XP
- Internet connection (minimum 56Kbps recommended)
- Microsoft Internet Explorer version 5.0 or greater (free download below)
- Macromedia Shockwave/Flash Player (free download below)

If you do not meet the software requirements from above,
please download the latest version by clicking on the links below.
Microsoft Internet Explorer 6.0
Adobe Shockwave Player
Windows Media Player
Adobe Acrobat
# I can't get a hold of anyone in support? What's going on?
# My Certificate won't print. What should I do?
# I am having trouble logging into my course. What should I do?
# I answered a security question incorrectly and now I am locked out of my course.How do I unlock it?
# I am using a dial up connection and my courses is running slow or not playing at times. What can I do?
"
Thanks for helping me out with my recent registration. You helped me choose the right package, were prompt in delivering my materials and I aced all of the online post examinations.
This definitely beats driving to a classroom and spending extra time and gas money. I downloaded my certificates and am ready to submit my application for the exam! Thanks again!
"
Tom D., Frenso. California.

