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NEW! Live Chat with one of our customer support representatives. Click on Chat IQ. Before contacting support please view our Frequently Asked Questions page. Support phone numbers, methods, and tools are available below.

Frequently Asked Questions
System Requirements
Email Support: support@360training.com
Phone Support: 800-442-1149


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Online System Requirements

To ensure the most enjoyable user experience, we recommend using a computer and Internet connection with the following attributes:

  • IBM PC Compatible Computer (we recommend at least 1 GB RAM, and a processor equivalent to, or newer than, an Intel "Pentium 4" 2.4 GHz processor)
  • Microsoft Windows XP or Vista operating system
  • Internet connection (we recommend any type of broadband connection)
  • Sound Card with speakers or headphones
  • Monitor connected to a video card with driver equivalent to, or newer than, SVGA (1024x768)
  • Microsoft Internet Explorer version 7.0 or greater (free download below)
  • Microsoft Windows Media Player (free download below)
  • Adobe Acrobat Reader (free download below)
  • Adobe Flash Player (free download below)


 

Free Downloads

If you would like a free upgrade to the recommended software mentioned above, you can easily download the latest versions by clicking on the links below.

Microsoft Internet Explorer 7.0
Microsoft Windows Media Player
Adobe Acrobat Reader
Adobe Shockwave Player

 

Frequently Asked Questions

1. My Certificate won't print. What should I do?

2. I am having trouble logging into my course. What should I do?

3. I answered a security question incorrectly and now I am locked out of my course.How do I unlock it?

4. I am using a dial up connection and my course is running slow and/or is not playing at times. What can I do?


Customer Testimonial:

"
Thanks for helping me out with my recent registration. You helped me choose the right package, were prompt in delivering my materials and I aced all of the online post examinations.

This definitely beats driving to a classroom and spending extra time and gas money. I downloaded my certificates and am ready to submit my application for the exam! Thanks again!
"

Tom D., Frenso. California.

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